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Castle Hill NSW

Castle Towers (old section) near Gold Class – Level 3, 6-14 Castle Street, Castle Hill NSW

Overall: Good. In the old section of the Towers. Relatively clean but small. Nappy change, rest, feed.


Good Points: Less busy than other Parent Rooms in the Towers. Separate feeding and nappy change areas. Separate sinks. Disposable change mat liners provided. Adult and child size toilets. Two private feeding cubicles. Bottle warmer provided.


Bad Points: No microwave. No additional powerpoints in feeding cubicles. Feeding cubicles are too small to fit a pram and also be able to shut and lock the door. Nappy bin is ENORMOUS and stuck between the doorways of the two feeding cubicles – just what you want to smell while feeding.

Parent Room is in the corridor between the escalators

The Towers is just one of those ever expanding shopping centres. It just gets bigger all the time, which makes shopping alot of fun, and sometimes a pain in the neck. But at least there are Parent Rooms on every single floor, and they’re pretty well sign posted too (take note Norwest Marketown!).

This particular Parent Room is in the old end of the Towers, near Gold Class and Geffro’s. Just head down the hall between the two escalators, turn right and you’ll find on the left hand side the doorway to the Parent Room. 

You know what I like most about this Parent Room? The door to get in! You don’t even have to press a green button to activate the sliding door. It just senses your presence and it slides open. Love it! To get out, however, you need to press a big green button but that’s alright. Better than trying to juggle a door handle and pram anyday.

Doorway to the Parent Room

The first part of the room you walk into has a couple of extra armchairs, and also the food prep bench. The armchairs are relatively clean and comfortable. The food prep bench has a sink, soap, papertowels and a bottle warmer. What it’s missing is a microwave. But it is a good size space and being separate from the nappy change area is a big plus.

Food prep area

Separation of food prep and nappy change areas

The next part of the Parent Room has the feeding cubicles, toilets and nappy change bays. There’s and adult and child size toilet in the bathroom, big plus! The nappy change bench has two bays, with a sink and soap dispenser between them and disposable change mat liners within reach. Another big plus! 

The downside to the change area is the ceiling. I know, it sounds like a random thing to say but it’s true. My little one HATES with a passion shopping centre change benches. Screams and tears spring forth until a fresh clean nappy is applied and we’re away from the bench. I don’t know what it is, but a fear of them has come from someplace. The only exception is at Stockland Mall shopping centres. The ceilings above the change benches we’ve seen so far are decorated with paintings and mobiles, which are enough to keep my little one happy while I change the nappy. But blank white ceilings with harsh lights, not interested. 

Adult and child size toilets

Nappy change bench
Opposite the change bench are the two private feeding cubicles. Be warned, these are TINY! Each has an armchair, and nothing else. The doors are lockable, but you’re not going to be able to take the pram in with you if you want to close the door. So you’ll either have to feed with the door open, or trust your pram and contents will be safe while you close the door to feed your baby. This really isn’t very good. I mean, it can be hard enough trying to find a Parent Room in the first place when you’re out and about. And then to find the feeding cubicle is too small to fit the pram if you want the door closed. It can really add to the exhaustion many mums already feel. But at least after reading this, you’ll be prepared. 

Tiny feeding cubicles


Oh and another thing. The nappy bin is ENORMOUS and is right between the doorways of the two feeding cubicles. This really isn’t the nicest place to have it. I’d like to see a couple of smaller nappy bins placed underneath the change bench, instead of this gigantic one against the feeding cubicles. Personally, I’m not a fan of having a whiff of dirty nappies hit me while I’m feeding my little one. Sure Parent Rooms aren’t going to smell like freshly cut roses, and various baby smells are going to hang in the air, but I think having the industrial size nappy disposal bin between the doorways of the feeding cubicles is a lousy idea. 

Wrapping it up, this is an ok Parent Room. Definitely not the worst on offer at the Towers, and it is one of the quieter ones I have come across. So check it out and let me know what you think. In the meantime, I’ll head back to the Towers and check out more of the Parent Rooms on offer.