Well, it seems that if you expect a store or shopping centre to have a parent room, you’d better ask for it!
Woolworths Customer Service contacted us this afternoon, after we let them know about the missing change table in the disabled bathroom in the Andergrove (QLD) store.
The lovely lady I spoke to had been in touch with the 2IC at WW Andergrove, and apparently they have no immediate plans to install a baby change table in the bathroom.
The 2IC was asked about the nappy bins, since there’s no table, and the reply was the same. Something may happen in the future, but there are no plans.
Basically, the store told the customer service team that they haven’t received any requests for a change table in the bathroom. Therefore, no change table.
Sounds like it’s time for locals to ask their store to put in a change table!
Lesson learnt – if you want/expect something, ask for it. It’s a pain when it really seems like a normal, every day thing to have available (like a sink or lock on a door), and you have to make a special request to get it. Please let us know if/when a change table is installed!
