Overall: Disappointing. Nappy change only (if the lights are working in the parent room).
Good Points: The parent room is easy to find. There’s a change table inside it, plus sink, soap, hand dryer and nappy bins. An additional change table can be found in the female toilets. The parent room door locks from the inside.
Bad Points: The doorway is narrow, and the door is heavy to open. The room is small. The lights don’t work. The sink and soap unit are too high. The change table in the female toilets has bins directly underneath it, making the table unsteady to use.
This Parent Room is so disappointing! For this part of Bicentennial Park which promotes itself as being so kid-friendly and a favourite among families, they probably haven’t had to use the Parent Room. It’s taken a few visits to Lilies on the Park Cafe over some months to finally be able to get into the Parent Room. It’s just one room, which is lockable from the inside. So once someone is in there, there’s no room for anyone else. If you’re waiting to use it. I’d suggest using the change table in the female toilets instead. For the dads out there, please let me know if there’s a change table in the male toilets. I sure hope there is. Poor dads are forgotten too often.
Anyway, we finally picked a good day to visit the park, cafe and the Parent Room. It was vacant so we opened the door to check it out. Once inside, the door closed and we were in pitch black darkness. The freaking lights weren’t working!!!! To stop my little one from panicking I whipped the door open fast to let in some light from outside. I looked inside and out for a light switch, but couldn’t see one anywhere. If anyone does know where this mysterious light switch is located, please let us know. There’s probably loads of families out there who’d like to know where it is.
Thankfully the door can be chocked open, but it doesn’t allow for any privacy when this has to be done. The change table is the standard wall mounted fold out variety. It’s relatively clean and the safety straps are intact. There’s a bench underneath to rest nappy bags. The sink is too high for little kids to reach and the faucet is tough enough for adults to handle let alone small children. The soap unit is mounted even higher against the wall than the sink, making it another impractical feature in the room. A mother visited the room with her daughters after we’d been in there, and she was not impressed at all. It’s ridiculous for a parent to have to lift her child to reach the sink to wash hands. What kind of parent room is this?
The female toilets are probably a better option for nappy changes. At least the lights work in here. The change table, however, has a couple of bins underneath it meaning you can’t completely lay the table flat for use. There must be some absolute gems looking after the toilet facilities here (*note sarcasm). Now we’ve finally reviewed the parent room here, we won’t be coming back to Lilies. Time to check out some of the other parks in the area.