**UPDATE**
Hi mums and dads,
We got in contact with Red Rooster about this store, and have received a reply from the Franchise Business Manager.
There haven’t been any change tables added to the stores since before 2004. At one point they were installed into about 20 stores around the country, but the tables were rarely used. Due to hygiene and lack of use, adding tables to more stores was dropped the plans.
While this is unfortunate, it does help to know why the store doesn’t have a change table. The Franchise Business Manager is going to chat to the Franchisee about creating some options for kids (eg a kids corner, or something along those lines).
We really do appreciate the time Red Rooster has taken to investigate this issue, and get in touch with us here at Parentrooms.com.au. If no-one knows there’s a problem, then nothing can change. So we do value and thank the Red Rooster team for following this up. If only all businesses were as prompt and helpful!
Overall: Terrible. No change tables.
Good Points: One high chair. Fairly clean store.
Bad Points: No change tables. No play area. No kid size toilets.
Being the in the middle of 2 other major fast food restaurants, I thought Red Rooster would be at least equal in terms of how well it caters for young families. Especially in this area of Sydney, where there are loads of young families. While I don’t really mind it not having a play area (it makes it easier to get kids out of the store if there isn’t a playground), the lack of baby change facilities is very poor.
The store is clean enough, but hasn’t got a single baby change table in the place. I checked both the combo male/female/disabled toilet, and the combo male/female toilet, and neither of them have a baby change table in it. Not even the usual wall-mounted fold out change table! And there is a massive blank wall in the disabled toilet where one could easily be mounted.
All the store offers for little ones, apart from the usual kids menu (what store doesn’t have that), is a single red plastic high chair. Big deal. It’s no wonder this store seems so quiet in comparison to the fast food restaurants on either side of it. There’s no incentive for families to go here! If there’s nothing to cater for the needs of my little family (excluding menu options) then why would I go there. Perhaps the manager of the store is happy for parents to change their little ones on the tables in the main area of the store? Maybe a couple of parents need to do that in order for the store to add a change table.
So if you’re not sure where to eat one day, and need a place to change your little one while you’re there…….go to Hungry Jacks or Macca’s instead. Red Rooster doesn’t have what you and your family need.
